Remote Support

 Click Here To Download Our Remote Support Application 

You must schedule an appointment for Remote Support with Kale IT Solutions, Inc. before downloading our software.Call us at 847-457-1837

  • These instructions are for download and lauching using Microsoft Internet Explorer
  • Step 1.After downloading our remote support application you must click on the Run button.
  • Step 2.You will be prompted again with a security window and you must click on the Run button again
  • Step 3.This is what the remote application will look like you must give the ID number to the remote support technician.